Yoganesha Data Protection Policy and Privacy Notice
Last updated: 19 September 2018
At Yoganesha, we value our customer’s personal information and data is never shared or sold to third parties. We keep your data safe in our online booking tool Bookwhen, to view their privacy policy click here. See below details of our privacy policy.
Cookies and IP addresses Collected by this Website
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.
If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) and on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Personal Data Collected at the Time of Booking a Yoganesha Class
A certain amount of personal data is collected by Yoganesha at the time of booking. This is for the purposes of meeting insurance criteria as well as for your health and safety at yoga. Health information is also used to tailor sessions to suit your individual needs.
All information gathered by Yoganesha either on paper or through the online booking process is treated as confidential and will not be shared with a third party. If you grant permission, it is kept securely in the Bookwhen online booking system (see their Privacy Policy https://bookwhen.com/privacy), and only viewed by Francina Connolly and/or the teacher of the class or service which you have booked.
You may update or correct your account information and email preferences at any time by logging in to your Bookwhen account and changing your account and profile settings. Our Insurance Company request that we keep a record of our customer’s data and registrations for seven years.
If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Francina Connolly on yoganesha@outlook.com, or 07583478144.
You may, of course, decline to submit personally identifiable information to Yoganesha, in which case Yoganesha may not be able to provide certain services to you.
How we use your Contact Information
When booking online, you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by Yoganesha to inform you of class changes, service updates directly relating to the service you have booked.
You may, of course, decline to submit your email and phone number to Yoganesha, which in some cases may mean that Yoganesha is not able to provide certain services to you.
If you do not wish to submit your email, and therefore are unable to book online, you can book your class by contacting us on 07583478144.
Yoganesha Mailing List
Direct marketing emails informing you of new, future or alternative services we provide are sent through a secure permission-based email system called MailChimp (see their Privacy Policy at www.mailchimp.com). When you purchase a service from me you will asked ' Would you like to receive updates about our latest offers and events?' You have the ability to Opt-In at this point, and subsequently subscription preferences may be changed by you at any time.
Phone Numbers
We may, from time to time, use your phone number to contact you about urgent class changes or to inform you if a waiting list place has become available. We will only do this if you have booked the class in question, or added yourself to the waiting list. If you do not wish me to contact you in this way, please inform me in person or by emailing yoganesha@outlook.com.
Emergency Contact Information
Emergency Contact information is collected solely for use in an emergency, should Yoganesha need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.
Notifying you of Changes to this Notice
If there is a change to the Yoganesha privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through posting of the notice on my social media channels and via the Booking System. I reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.
If at any time you feel that there is an issue with the way Yoganesha handles your data then you can contact the ICO (Information Commissioner’s Office).
Your Rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.
Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
or call their helpline on 0303 123 1113
Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/
Cookies and IP addresses Collected by this Website
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.
If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) and on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Personal Data Collected at the Time of Booking a Yoganesha Class
A certain amount of personal data is collected by Yoganesha at the time of booking. This is for the purposes of meeting insurance criteria as well as for your health and safety at yoga. Health information is also used to tailor sessions to suit your individual needs.
All information gathered by Yoganesha either on paper or through the online booking process is treated as confidential and will not be shared with a third party. If you grant permission, it is kept securely in the Bookwhen online booking system (see their Privacy Policy https://bookwhen.com/privacy), and only viewed by Francina Connolly and/or the teacher of the class or service which you have booked.
You may update or correct your account information and email preferences at any time by logging in to your Bookwhen account and changing your account and profile settings. Our Insurance Company request that we keep a record of our customer’s data and registrations for seven years.
If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Francina Connolly on yoganesha@outlook.com, or 07583478144.
You may, of course, decline to submit personally identifiable information to Yoganesha, in which case Yoganesha may not be able to provide certain services to you.
How we use your Contact Information
When booking online, you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by Yoganesha to inform you of class changes, service updates directly relating to the service you have booked.
You may, of course, decline to submit your email and phone number to Yoganesha, which in some cases may mean that Yoganesha is not able to provide certain services to you.
If you do not wish to submit your email, and therefore are unable to book online, you can book your class by contacting us on 07583478144.
Yoganesha Mailing List
Direct marketing emails informing you of new, future or alternative services we provide are sent through a secure permission-based email system called MailChimp (see their Privacy Policy at www.mailchimp.com). When you purchase a service from me you will asked ' Would you like to receive updates about our latest offers and events?' You have the ability to Opt-In at this point, and subsequently subscription preferences may be changed by you at any time.
Phone Numbers
We may, from time to time, use your phone number to contact you about urgent class changes or to inform you if a waiting list place has become available. We will only do this if you have booked the class in question, or added yourself to the waiting list. If you do not wish me to contact you in this way, please inform me in person or by emailing yoganesha@outlook.com.
Emergency Contact Information
Emergency Contact information is collected solely for use in an emergency, should Yoganesha need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.
Notifying you of Changes to this Notice
If there is a change to the Yoganesha privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through posting of the notice on my social media channels and via the Booking System. I reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.
If at any time you feel that there is an issue with the way Yoganesha handles your data then you can contact the ICO (Information Commissioner’s Office).
Your Rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.
Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
or call their helpline on 0303 123 1113
Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/